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Hotel · Mexico City · Federal District

Hotel Mandarin Carton

A 2-star hotel in the Tlalnepanlta de Baz district, offering an outdoor pool, on-site parking, and a central Mexico City location.

  • Outdoor pool
  • On-site parking
  • 24-hour reception
8.3 Great 305 reviews Booking.com 8.3 · 305 reviews

About

Hotel Mandarin Carton

Hotel Mandarin Carton is a 2-star property located in the Tlalnepanlta de Baz district of Mexico City. The contemporary-style hotel sits in the heart of the city, about a 10-minute drive from the Torres de Satelite Monument. It offers an outdoor pool and parking on site.

Guest reviews consistently highlight the spacious, well-equipped rooms, comfortable beds, and helpful, friendly staff. The hotel also features a gym, buffet breakfast, and 24-hour room service, making it a convenient choice for both business and leisure travelers.

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Spacious, well-equipped rooms — Guests consistently mention roomy suites and thoughtful extras like mini fridges, double locks, and ample storage.
  • Friendly and helpful staff — The team is repeatedly praised for being welcoming and attentive, even when language barriers exist.
  • Good value for money — At a starting price of £52 per night, guests feel the quality far exceeds the cost.
  • Convenient for airport travelers — Its location near the airport makes it a practical choice for those with early flights or layovers.

Worth weighing

4 to weigh
  • Neighborhood is rough around the edges — One guest noted the immediate area is 'very poor', which may matter for those unfamiliar with the surroundings.
  • Facilities rating is the weakest point — While rooms and staff score well, the facilities category brings the overall average down, suggesting some shared spaces may feel dated or limited.
  • No pets allowed — Travelers with pets will need to look elsewhere, as the hotel has a strict no-pets policy.
  • Check-in window ends at 23:30 — Late arrivals after 11:30 PM may face difficulties, as the reception is only available for check-in until that time.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Twin Room

  • 2 Single beds,2 King Size Beds,2 Double beds
  • City view
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • 24-hour security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers

Room Amenities

  • Air conditioning
  • Sitting area
  • Dressing area
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • In-room breakfast
  • Room service

Wellness & Leisure

  • Outdoor pool
  • Jacuzzi
  • Fitness centre
  • Billiard tables

Services

  • Housekeeping
  • Meeting/Banquet facilities
  • Manicure
  • Beauty treatment

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 305 reviews

Guest-rated 8.3/10 from 305 reviews

Booking.com · 8.3 · 305 reviews
8.3Verified guest

“The rooms are roomy and come with all the toiletries you need, including hair gel. Beds are comfortable. Staff were friendly and always willing to help. Excellent value for money. The suites even have mini fridges, which is handy for longer stays.”

8.3Verified guest

“We found a great spot near the airport, even though the neighborhood is quite poor. The room was big and had everything we needed for a comfortable stay. The bathroom was fully equipped and the staff were friendly and helpful. The buffet breakfast had a wide selection, including tasty fresh juices. There's also 24-hour room service and new TVs in the rooms.”

8.3Verified guest

“Spent a night in Mexico City and Mandarin Carton completely surprised me. The room was spacious, well-equipped, and the bed was super comfortable. Staff were friendly and helpful, and the value was unbeatable. Highly recommend!”

8.3Verified guest

“I stayed here for a business trip and was thoroughly impressed. The six-floor property is clean and well-kept. Staff were friendly and housekeeping was quick. The room was spacious and had double locks for extra security. The gym was decent and the breakfast buffet was tasty. There's also a ballroom that adds to the hotel's character. The room had a flat-screen TV and plenty of outlets. The bathroom was clean and stocked with toiletries, including toothbrushes and a wall-mounted hair dryer. Valet parking and 24/7 staff gave a sense of safety. With a vault, cabinet space, and a decent closet, there was plenty of storage. Mandarin Carton exceeded my expectations and made my stay comfortable and easy.”

8.3Verified guest

“Spotless and the facilities are great. Staff are friendly and helpful. Being next to the airport makes it really convenient for travelers.”

8.3Verified guest

“The suites are incredibly spacious and have mini fridges, great for keeping groceries and drinks cold. The hotel was spotless, and the staff, though not fluent in English, were extremely friendly. The six-story building is well-maintained with regular housekeeping and double locks on the doors. The gym is well-equipped and the breakfast buffet was delicious. The room had plenty of outlets, a mounted flat-screen TV, and a clean bathroom. Valet parking and 24/7 staff added to the convenience and safety. The in-room vault, cabinet space, closet, and toiletries were thoughtful touches. Ordering from the hotel's restaurant via room service was also a nice option.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Location: The hotel is located in the Tlalnepanlta de Baz district of Mexico City, in the heart of the city. It's about a 10-minute drive from the Torres de Satelite Monument.

Airport access: Several guests noted the hotel's proximity to the airport, making it a convenient base for travelers.

Gustavo Baz Number 12, Mexico City, Federal District, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:30
Check-out
By 12:00-13:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
141 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:30, and check-out is from 12:00 to 13:00.

Is parking available at the hotel?

Yes, the hotel offers parking on site, and several guests mentioned valet parking.

Are pets allowed?

No, pets are not allowed at Hotel Mandarin Carton.

Does the hotel have a gym?

Yes, there is a fitness centre available for guests.

What dining options are available?

The hotel has a restaurant and a bar/lounge area. In-room breakfast and 24-hour room service are also available.

Is there air conditioning in the rooms?

Yes, air conditioning is listed as an amenity in the Twin Room.

The bottom line

Hotel Mandarin Carton delivers a solid, comfortable stay at a budget-friendly price. Its spacious rooms, friendly staff, and practical amenities make it a reliable choice, especially for those needing easy airport access. Just be prepared for a modestly rated facilities block and a no-frills neighborhood.

8.3A dependable and affordable option in Mexico City.

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